Professional receptionist needed in fast paced office to provide the highest level of customer service to patients, fellow employees, and referral sources. This position includes some of the following duties:

  • Greet patient and other customers over the phone and in person
  • Answer a multi-line phone system
  • Scheduling of appointments
  • Verifying insurance coverage and referrals
  • Effectively communicate information to patient, clinician, referring physicians, and insurance companies
  • Demonstrate empathy, concern, good listening skills, and compassion for all patients
  • Cooperate, work, and communicate with coworkers and supervisors to ensure a pleasant and professional work environment

Requirements

Must meet the following qualifications:

  • Minimum of 2 years full time reception or front office experience to include scheduling, data entry, and customer service
  • Ability to speak clearly and understandably
  • Excellent work ethic and phone etiquette
  • Customer service and issue resolution
  • Computer experience in Excel, Word and Outlook
  • Ability to handle multiple priorities and concerns easily

32+ hours per week.  With a flexible schedule Monday – Friday

Competitive salary, great benefits package

To apply, please email your resume to tnorthrup@waortho.com