Our Frequently Asked Questions
Is Washington Orthopaedic Center where I come for my post op?
Yes – Post op appointments are always at the clinic. Every case is different, so your surgery scheduler will inform you of where you need to be.
What is the ASC?
The ASC is an free-standing ambulatory surgery center that specializes in basic knee and shoulder arthroscopies, hand and elbow surgery, and now feet. We are an outpatient same-day facility which means our patients are released to go home after surgery is finished.
Is the ASC the same as Providence Hospital?
No – The ASC is privately owned by our physicians and has no affiliation with Providence Centralia Hospital.
Do you accept my insurance?
Every plan is different. Your scheduler will notify you if a referral is required. Most common plans requiring a a referral or authorization include:
- AARP Medicare Complete
- Most Medicaid Plans
- Most Tricare Plans
- Some Kaiser Permanente Plans
Why are there two charges on my statement for the same thing? Have I been double billed?
When a patient has surgery, most often charges are generated for multiple entities. On the Washington Orthopaedic Center statement, you will see a charge(s) for our physician, and a charge(s) for our ambulatory surgery center, and assistant surgeon (if applicable) for each procedure performed. If services were done at the hospital, you may also receive a statement from other sources for the hospital fee, anesthesiologist fee, hospital assistant surgeon fee, lab fees, etc. These charges don’t always apply, but often. Each are separate entities and generate separate expenses during the course of surgery, which is why they are also billed separately.
What is co-pay?
A dollar amount contracted between you and your insurance carrier, due at time of service.
What is co-insurance?
A percentage of the insurance benefits that you are responsible for.
What’s a deductible?
A yearly dollar amount that you are responsible for based on the type of coverage you have selected with your insurance company. Your deductible generally renews annually.
Are we open on the weekends?
We are not open on the weekends but we open early during the week to help accommodate your schedule.
Our Centralia Clinic hours are Monday – Friday: 7 am – 6 pm
Our Olympia Clinic hours are Monday – Friday: 8 am – 5 PM
What does my Doctor Specialize in?
To see what area each doctor specializes in, click their name below to visit their biography page:
Where do I go for my Pre-Op?
Pre-ops are at the ambulatory surgery center or clinic and sometimes at Providence Centralia Hospital. Every case is different, so your surgery scheduler will inform you of where you need to be.
Do you treat for neck or back issues?
No – Our physicians specialize in..
- Sports Medicine
- Sports injuries
- Arthritis care
- Total joint replacement
- Foot and ankle surgery
- Hand surgery
- Arthroscopic surgery
How long shall I expect to be at my appointment?
The amount of time your appointment lasts varies from person to person. You should plan on your appointment lasting at least an hour.
What is orthopedics?
The field of medicine concerned with the study and treatment of the musculoskeletal system (bones, nerves, and joints).
Where are you located?
We have two locations, one in Centralia and one in Olympia.
Our Centralia Clinic is located at 1900 Cooks Hill Road, Centralia, WA 98532
Our Olympia Clinic is located at 704 Lilly Rd SE, Olympia, WA 98501